Privacy Policy

This policy applies to websites and services operated by EatUp. Third-party websites and services linked from this site are governed by their own privacy policies.

• Name, telephone number, email, billing and delivery addresses.
• Account, order, payment-status, invoice, and customer-service records.
• Company and contact information submitted through professional inquiry forms.
• IP address, device, browser, cookies, and website-usage information.

Complete credit-card data is entered directly on the payment provider’s secure page.

• Provide accounts, orders, payments, delivery, invoices, and after-sales service.
• Respond to product, wholesale, distribution, and supplier inquiries.
• Prevent fraud, maintain security, and meet legal or contractual obligations.
• Analyse and improve website performance and customer experience.
• Send marketing communications where permitted and consented to.

We disclose only the information necessary to service providers such as payment processors, delivery carriers, hosting providers, authentication providers, analytics providers, and professional advisers. Information may be processed outside your region where appropriate safeguards and applicable law permit.

We do not sell or rent inquiry or account information to third parties.

Cookies and similar technologies support login, cart functions, security, preferences, traffic measurement, and service improvement. Browser settings may block cookies, but some website functions may then be unavailable. Analytics or advertising tools may be used where disclosed and legally permitted.

We use reasonable organisational and technical measures to protect information against unauthorised access, alteration, disclosure, or loss. Data is retained only as long as necessary for the stated purposes, legal obligations, accounting, dispute resolution, and enforcement of agreements.

Subject to Taiwan’s Personal Data Protection Act, you may request access, a copy, correction, suspension of processing or use, or deletion of your personal information. Some records must be retained where required for legal or business obligations.

To exercise your rights, contact support@eat-up.shop or call . We may verify your identity before processing a request.

We may update this policy by publishing the revised version on this website. For privacy questions or complaints, contact EatUp at support@eat-up.shop.